Privacy policy

Privacy Policy

Last Updated: Feb 2025

At Goodnight Natural, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website www.goodnightnatural.com or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal Information – Name, email address, phone number, billing and shipping address.
  • Payment Information – Processed securely through Stripe or other third-party payment providers – we do not store your card details.
  • Order Information – Products purchased, order history, and transaction details.
  • Device & Usage Information – IP address, browser type, operating system, and how you interact with our website (collected via cookies and analytics tools).

2. How We Use Your Information

We collect and use your information for the following purposes:

  • To process and fulfil orders – including shipping and delivery updates.
  • To communicate with you – including order confirmations, customer support, and marketing (with your consent).
  • To improve our website and services – using analytics to optimise the user experience.
  • To comply with legal obligations – such as fraud prevention and financial reporting.

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share your data with:

  • Shopify (our e-commerce platform) for order processing and site security.
  • Payment Processors (e.g., Stripe, PayPal) to facilitate secure transactions.
  • Shipping Providers to deliver your order.
  • Marketing & Analytics Tools (e.g., Google Analytics, Meta Ads) to improve our website and advertising efforts.
  • Legal Authorities if required by law or to protect against fraud.

4. How We Protect Your Information

We take security seriously and implement SSL encryption, secure payment processing, and Shopify’s PCI DSS-compliant infrastructure to keep your data safe. We also limit access to personal information to only authorised personnel.

5. Cookies & Tracking Technologies

We use cookies to enhance your shopping experience. These help us remember your preferences, improve site functionality, and analyse visitor behaviour. You can manage or disable cookies in your browser settings.

6. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal data – email us at support@goodnightnatural.com for requests.
  • Opt out of marketing emails by clicking ‘unsubscribe’ at the bottom of our emails.
  • Disable cookies via browser settings.

7. Data Retention

We retain your information only as long as necessary for order fulfilment, legal compliance, and improving our services. You can request data deletion at any time.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices – please review their policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

For any questions about this Privacy Policy, please contact us at:
📧 Email: support@goodnightnatural.com
🌍 Website: www.goodnightnatural.com